faqs - for customers

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Frequently Asked Questions

How do I know what the participating businesses?

Well thats easy!

1). Looking for any business – Use the search on home page or click in menu

2). REWARDS – Want a business that will make you feel special – look for this ribbon on the business advert.

2). You can also look for our sticker. We give each business stickers to display as you drive by or enter their premises.

What do I do to get the my discount?

Participating Businesses need to distinguish you from other customers, to do this the only thing you need to do is one of the following things when you place an order either:

  • SHOW YOUR FREE LOYALTY CARD THAT COMES WITH EVERY PRINTED MAP
  • SHOW OR MENTION YOU FOUND THEM FROM PRINTED MOFFAT MAP
  • MENTION YOU FOUND THEM ON THIS MOFFAT MAP WEBSITE
  • CONTACT THE BUSINESS DIRECTLY ON THEIR BUSINESS PAGE “CONTACT US” FORM

Thats it, pretty simply hey!!!

Where do I get my LOYALTY CARD & how much is it?

We supply our Loyalty Card inside each of our printed maps. If you missed out or want one, you can pick up on FREE from our head office entrance at 67 George Street Moffat Beach – Mon-Fri – 8.30am-5pm

Can I Rate the business on the website?

You sure can! This means a lot to the businesses. Just sign up a free account (in the top right corner)  then you can give a business a star rating and leave a short review. (Please note that all reviews are monitored prior to them being published on the site)

What if i see a correction or have an idea to better the service?

We try our best at what we can do and admit we don’t know everything so we are always wanting any fresh input – so if you see any corrections or have an idea please feel free to email us. Much appreciated.

What if I have a dispute with a business?

The Trade is between Business and Customer alone – so all correspondence is between both parties along – but with that said if you can not resolve the issue in fairness you do 2 other things:

  • On the businesses listing page at the top is a REPORT ABUSE icon where you can tell us and we take note and notify the business.
  • You can also write a review and rate that business to warn others.